Communicating and listening to what others are not just saying but how they are saying it, will give you the advantage as you work to achieve success in your business. […]
DiSC
Become THE Expert Communicator
Have you ever had a customer . . . . . . that was demanding, impatient, and competitive? . . . that was enthusiastic, impulsive and a little disorganized? . […]
Building Trust through Gestures
Categorizing people is a fun exercise. I am not talking about placing people in boxes, clichés, or stereotypes. I am talking about having a system that allows you to assess […]